Shipping policy

Delivery Information 

Australian Domestic Shipping

All domestic packages are sent via Australia Post. You will receive an email from Australia Post with your tracking number when it is dispatched. 

Additional Shipping Information

Please note that although we aim to dispatch all orders within 24 hours, we cannot be held responsible for courier delays and circumstances out of our control. 

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Lifestyle Health is not responsible for any delays by the courier or shipping company. 

A Refund or Replacement Will Not Be Provided If:

• You have opened the product 
• The products are sent back to us and are damaged during transit. You must adequately package any goods you are returning to us
• There has been a reaction to the products, or they are not working as intended, this includes disliking the flavor, look, or consistency of a product
• There is a delay in delivery
• There is an error made by the customer with respect to delivery information
• Customers who choose to give authority to leave without a signature "leave the parcel if no one is home" and the parcel is not received/goes missing. To avoid this there is an option to choose "requires a signature" Note: this option is only available with Australia Post
• Your order is lost in transit

 

Lifestyle Health is under no obligation to ship any goods ordered until full payment for those goods has been received. In the event of the requested goods being unavailable, Lifestyle Health may cancel the transaction and effect a full refund.
If you have a general delivery question, please email hello@lifestylehealth.com.au